iPhone 6S: Apple reveals some devices have fault which turns them off

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Apple has admitted that a “small number” of iPhones have a fault that makes them unexpectedly shut down.

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The iPhone 6S phones affected by the fault were made over a two-month period last year, the tech company said in a statement.

Users have found that the phone will stop working, despite the battery being charged.

Apple said: “This is not a safety issue and only affects devices within a limited serial number range that were manufactured between September and October 2015.”

They added: “If you have experienced this issue, please visit an Apple retail store or an Apple authorised service provider and have your device’s serial number checked to confirm eligibility for a battery replacement, free of charge.”

The offer will not be valid at mobile providers.

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At first, the problem was linked to battery manufacturing but the firm is still investigating the cause.

The battery replacement offer comes just days after Apple announced a similar scheme to repair a fault in the iPhone 6 Plus, which caused the screen to become less responsive over time.

But that fix came with a price tag of £146.

Just weeks ago, Samsung had to recall and stop production of the Note7 smartphone after several incidents of the device exploding and catching fire.

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