MTN Nigeria has denied allegations of online media reports claiming that the company has sacked thousands of workers at its call centres.
Responding to the reports, MTN Executive, Amina Oyagbola, said “The reports are incorrect. The second phase of a change-in-vendor process took place last week, offering interested workers the opportunity to join the new call centres owned and operated by the vendor; ISON BPO. “MTN signed an outsourcing contract with ISON BPO Limited in 2015 following a competitive bid process. […]