• NCC receives 6,163 complaints from telecoms subscribers in Q2

    NCC receives 6,163 complaints from telecoms subscribers in Q2

    According to reports, the Nigerian Communications Commission (NCC) says it received 6,163 complaints from telecommunications subscribers in the second quarter of 2016.

    Mr Abdullahi Maikano, the Director, Consumer Affairs Bureau (CAB) of the commission made the disclosure to the News Agency of Nigeria (NAN) on Sunday in Lagos.

    Maikano said that of the 6,163 complaints, 4,739 issues were resolved, giving a resolution of 76.9 per cent.

    He also said that the commission received 23,694 complaints from telecommunications consumers in the first quarter.

    NAN reports […]

  • Subscribers threaten to drag NCC to court over unsolicited SMS

    Subscribers threaten to drag NCC to court over unsolicited SMS

    It was gathered that the National Association of Telecoms Subscribers (NATCOMS) has threatened to institute an action against the telecoms industry regulator, the Nigerian Communications Commission (NCC) in court over the regulator’s failure to sanction telecoms operators and Value Added Service (VAS) providers who consistently send unsolicited text messages, otherwise known as Short Message Service (SMS) to subscribers.

    The warning came on the heels of the recent statement credited to NCC that it would continue to protect telecoms subscribers from unsolicited […]

  • Subscribers can bar unsolicited messages from Wednesday, defaulting telcos risk N10m fine – NCC

    Subscribers can bar unsolicited messages from Wednesday, defaulting telcos risk N10m fine – NCC

    According to reports, the Executive Vice Chairman of the Nigerian Communications Commission, NCC, Prof. Umar Garba Danbatta has stated that from tomorrow, 20th July, telecommunications service providers must activate a “Do Not Disturb facility” for subscribers who do not want to receive unsolicited text messages, stressing that telecom companies that do not adhere to this risks a fine of N10 million.

    Speaking on Tuesday when he received the Minister of Communications, Barr Adebayo Shittu at the NCC headquarters in Abuja, he […]